Rob Scott, Chief Innovator at Monjur, joins hosts Paco LeBron and Rick Smith at the Pax8 Beyond 24 conference to break down why MSP contracts fail and what a modern contract stack actually looks like....
Rob Scott, Chief Innovator at Monjur, joins hosts Paco LeBron and Rick Smith at the Pax8 Beyond 24 conference to break down why MSP contracts fail and what a modern contract stack actually looks like. Rob explains how Monjur's AI-powered platform uses smart hyperlinks embedded in quotes to collapse the sales and contracting process into a single step, eliminating the "wall of paper" problem that slows deals down.
The conversation shifts to AI, where Rob argues MSPs are entering an "AI phase" just as they once entered a mandatory cybersecurity phase. He recommends a three-question framework (policy, strategy, plan) MSPs can use with every client to generate project work and service revenue, regardless of whether the client is pro- or anti-AI. Rob also announces Monjur's first-ever free trial with a 90-day satisfaction guarantee, and notes a typical Essentials onboarding takes 14 days.
"You can't differentiate yourself in this crowded market with cybersecurity offerings or responsiveness or good service because those two things are expected in today's market. The way to differentiate yourself is to lead with AI."
- Rob Scott
Don’t miss this episode of MSP Unplugged for an enlightening conversation on the world of MSP agreements. Rob shares invaluable insights into the critical role agreements play in business operations, from Master Services Agreements (MSAs) to tailored contracts. Discover how the right agreements can provide comprehensive legal protections and why they’re essential for MSPs.
Watch on Youtube.
