Your business isn’t standing still. One year, you’re offering IT support. Next, you’re managing compliance, AI integrations, or outsourced data services. But if your contracts don’t evolve with you, your risk does.
The secret to staying protected as your services grow? Service Attachments.
What Are Service Attachments?
Service Attachments (SAs) are add-ons to your Master Services Agreement (MSA) that spell out what’s included in each offering, clearly, legally, and in writing.
They do more than describe your services:
- They define what isn’t included.
- They allocate responsibility between you and the client.
- They tie into your pricing and renewal terms.
Why They Matter for Growth
Let’s say you add a Managed Compliance service:
- Who’s responsible for collecting the data?
- What happens if the client doesn’t follow your instructions?
- Does the client assume you’re handling audits?
Or maybe you launch a Managed AI service:
- Are you accountable for the AI output?
- Does the client provide the prompts, or do you?
- What happens if a model integrates with their PII?
Without a clear Service Attachment, you’re exposed.
How Monjur Helps
Monjur Pilot includes:
- Attorney-drafted Service Attachments for core IT, compliance, and AI services
- A framework to add new services without rewriting your entire MSA
- Smart Hyperlinks that let you update all SAs in one place and push changes across clients
Bonus: Each SA connects directly to your quote or proposal, so clients only see what they’ve bought, and you stay aligned on scope.
Rob Scott
CEO, Co-Founder, Attorney
Rob advises technology companies on Cloud and Managed Services, drawing on 25+ years of MSP legal experience. A member of the State Bar of Texas and the MSP Alliance Advisory Board, he founded Monjur to bring attorney-supervised contract intelligence to the MSP industry.
