The new year is looking bright for entrepreneurship: An Intuit Quickbooks survey reported that over 54% of respondents want to start a new business in 2025. Despite the struggles that may lie ahead due to shifting political and economic climates, many entrepreneurs are emerging with new, innovative ideas that are shaping the way businesses operate.
Improve the customer experience and value
Investing in your customers’ experience with your brand can increase customer loyalty, profit margins, and brand equity.
“We are significantly increasing our [customer experience] investment in both technology and people to increase our responsiveness and lay the foundation to scale up our revenue and improve our [customer experience] scores at the same time,” said Rob Scott, Co-Founder and Chief Innovator at Monjur.
Read the full article on uschamber.com to learn more small business growth strategies.
Rob Scott
CEO, Co-Founder, Attorney
Rob advises technology companies on Cloud and Managed Services, drawing on 25+ years of MSP legal experience. A member of the State Bar of Texas and the MSP Alliance Advisory Board, he founded Monjur to bring attorney-supervised contract intelligence to the MSP industry.
